Buy directly from the people who made it!
Price Match Promise
Did you find your Luminox watch for a better price? We will match it!
If you find one of our products being sold by an authorised online retailer that is selling within UK, at a price lower that the one we offer, we will match the price or refund you.
How it Works:
Before you start, please check all the conditions below that are required to claim our Price Match Promise.
Is everything correct? Then fill out the contact form below. The subject line of the email must be "Price Match Guarantee".
If you have already placed an order, you can contact us within 7 days and provide our team with the following info: order number, link of the authorised retailer's online shop where you found the product for less and the link from our online shop that shows exactly the same product.
Congratulations! Our Customer Care Team will carefully examine the authenticity of the product and all information provided and will get back to you.
Your Benefits:
Price Match
Buy directly from who made it
Free Delivery
From £60 & delivered within 2-3 business days
14 Days Return
Easy return
2 Year Guarantee
Automatically activated
Which online retailers or items can be matched?
- The online retailer must be an authorised retailer, qualified dealers can be found in this list
- The online retailer must sell within the UK
- The online retailer must not be in closing down, an outlet store or a market place
- The item must be identical with the exact same model number (Unique Product Code) as the one found in our official webstores
- The item found at a lower price must be authentic and not used
- The item must be in stock on the authorised retailer's website and our own website and must be available for immediate purchase
What else do I need to consider?
- The access to our discount/refund is available prior to an order or within 7 days after the order
- The policy applies only to single items and not to free gifts, product bundles or promotion packs that include more than 1 items (i.e. a promotion pack with 2 watches at the price of one is not covered by our Price Match Promise)
- The price we will match is the advertised price that is displayed on the other official retailer's webstore and does not include promo codes
- In case you claim a refund, promo codes used on the other official retailer's webstore are not included, as well
- The price match cannot be combined with any other promotion
