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Worldwide Distribution and service

Please find below an overview of all authorized Mondaine distributors and worldwide service centres. Only service centres that are displayed here, are our authorized partners.

Distribution

We are dedicated to provide you the best possible service and distribution. We work with local distributors to ensure a faster and more efficient way of handling your enquiries. Please make sure you always purchase your watch through one of our authorized distributors or official retailers. Watches bought from any unlicensed third parties won’t be covered by warranty or are eligible for service.

If you cannot find your country in the overview below, we will be more than happy to answer your request at webshop@luminox.ch.

Service

If your watch needs service, make sure to contact your closest authorized service centre. Your watch can be repaired at any of our MISO authorized service partners worldwide. The watch is serviced according to the regulations of the warranty when a valid warranty certificate and your proof of purchase is presented with the watch. If there is no authorized service centre in your country, please simply contact the service centre that is the closest to you. Please be aware that your watch will lose its warranty when it has been serviced by someone other than our authorised service centers.

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